Privacy policy


PRIVACY POLICY
Last Updated: August 5, 2026
OVERVIEW
This Privacy Policy describes how Wood 2Art LLC, doing business as Caloosahatchee Slabs & Lumber ("Company," "we," "us," or "our"), collects, uses, and discloses your personal information when you visit our website, purchase our products, request our services, communicate with us, or otherwise interact with us through https://caloosaslabsandlumber.com (the "Site") (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our Services after changes become effective constitutes acceptance of the revised Privacy Policy.
INFORMATION WE COLLECT
Depending on how you interact with us, we may collect the following categories of personal information:
Information You Provide Directly
You may provide information including:
  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Company name
  • Payment information
  • Order details
  • Project specifications
  • Customer service inquiries
  • Photos or files you voluntarily submit
Providing certain information may be necessary for us to provide products or services.
Information Collected Automatically
When you visit our website, we may automatically collect information including:
  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring websites
  • Website usage information
This information helps us improve our website and customer experience.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Enhance user experience
  • Support website security
You may disable cookies through your browser settings, although doing so may affect certain website functionality.
Information Received from Third Parties
We may receive information from trusted third-party providers including:
  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Analytics providers
  • Customer relationship management (CRM) platforms
  • Marketing service providers
Information received from third parties is handled according to this Privacy Policy.
HOW WE USE YOUR INFORMATION
We use personal information to:
  • Process orders
  • Deliver products
  • Schedule deliveries
  • Coordinate pickups
  • Prepare estimates
  • Respond to inquiries
  • Provide customer support
  • Process payments
  • Improve our products and services
  • Prevent fraud
  • Comply with legal obligations
  • Send administrative communications
  • Send promotional communications when you have opted in
SMS/TEXT MESSAGING PROGRAM
By providing your mobile phone number and opting in to receive text messages from Wood 2Art LLC d/b/a Caloosahatchee Slabs & Lumber, you consent to receive SMS communications regarding your relationship with our business.
These messages may include:
  • Appointment reminders
  • Estimate notifications
  • Order confirmations
  • Delivery scheduling
  • Project updates
  • Customer service communications
  • Account notifications
  • Promotional or marketing messages (only if you have separately opted in)
Message frequency varies based on your interactions with us.
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message.
After opting out, you will receive one final confirmation message and will no longer receive SMS messages unless you choose to opt in again.
For assistance, reply HELP to any message or contact us at:
Email: sales@wood-2art.com
Phone: (239) 331-5925
Your consent to receive text messages is not a condition of purchasing any goods or services.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except as necessary to provide SMS messaging services on our behalf.
Wireless carriers are not responsible for delayed or undelivered messages.
HOW WE SHARE YOUR INFORMATION
We do not sell your personal information.
We may share information only as necessary with trusted third-party service providers that assist us with:
  • Website hosting
  • Payment processing
  • Shipping
  • Delivery services
  • Customer support
  • Marketing services
  • Website analytics
  • Cloud storage
  • SMS messaging services
These providers are permitted to use your information only to perform services on our behalf.
We may also disclose personal information:
  • To comply with legal obligations
  • To protect our legal rights
  • To investigate fraud
  • In connection with a merger, acquisition, or sale of business assets
  • When you specifically authorize us to do so
Mobile information, including phone numbers, SMS consent, and opt-in data, will never be shared, sold, rented, or disclosed to third parties or affiliates for their own marketing or promotional purposes.
THIRD-PARTY WEBSITES
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
DATA SECURITY
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information.
While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
DATA RETENTION
We retain personal information only as long as necessary to:
  • Provide requested products and services
  • Complete transactions
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements
  • Maintain records of SMS consent as required by applicable messaging regulations
When information is no longer required, we securely delete or anonymize it where practical.
YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to:
  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Request a copy of your personal information
  • Withdraw marketing consent
  • Opt out of promotional communications
To exercise these rights, contact us using the information below.
We will not discriminate against you for exercising your privacy rights.
CHILDREN'S PRIVACY
Our Services are not directed to children under the age of 13.
We do not knowingly collect personal information from children.
If we learn that we have collected personal information from a child, we will promptly delete it.
CALIFORNIA RESIDENTS
If you are a California resident, you may have additional rights under applicable California privacy laws regarding access to, correction of, and deletion of your personal information.
To exercise these rights, please contact us using the information below.
CONTACT US
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Wood 2Art LLC
Doing Business As Caloosahatchee Slabs & Lumber
Email: sales@wood-2art.com
Phone: (239) 331-5925